At AttractiveSkin.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your satisfaction.
Eligibility for returns:
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, the item must be unused, unopened, and in its original condition with all seals intact.
- Opened or used products will not be accepted for return.
Initiating a Return:
- To initiate a return, please contact our customer service team at contact@attractiveskin.com with your order details and reason for return.
- Once your return request is approved, we will provide you with a return authorization number (RAN) and instructions on how to return the item.
Return Process:
- Please securely package the item and include the return authorization number (RAN) provided by our customer service team.
- Ship the item back to us using a trackable shipping method at your expense.
- Once we receive the returned item and verify that it meets our return eligibility criteria, we will process the refund to your original payment method.
Refund Policy:
- Refunds will be issued for the purchase price of the returned item(s), excluding any shipping charges.
- Please allow up to 5-7 business days for the refund to be processed and credited back to your original payment method.
Exclusions:
- We reserve the right to reject returns that do not meet our return eligibility criteria, including opened or used products.
- Returns received without a return authorization number (RAN) will not be accepted.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately at contact@attractiveskin.com so we can resolve the issue promptly.
Contact Us: If you have any questions or concerns about our return policy, please contact our customer service team at contact@attractiveskin.com.